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Who We Are
The HIVQUAL (HQ) model began in 1992 as the New York State HIV Quality of Care Program, sponsored by the New York State Department of Health AIDS Institute and the HIV/AIDS Bureau of the US Health Resources and Services Administration (HRSA). HIVQUAL is currently implemented in hundreds of clinical facilities throughout the United States and the globe.
HIVQUAL International was launched in Thailand in 2003, quickly expanding globally to PEPFAR focus countries in Africa, the Caribbean, and South America. The HIVQUAL model has been successfully adapted by ministries of health and implemented by country teams throughout these regions. In 2010, HIVQUAL International transitioned to HEALTHQUAL, a programmatic development reflecting our expanded focus on a public health approach to quality management, including and extending beyond HIV care, to encompass other chronic and infectious diseases. The methodology between HIVQUAL and HEALTHQUAL is identical, with HEALTHQUAL characterized by a broader focus on population health to strengthen overall quality of care across national health systems.
The HEALTHQUAL model focuses on strengthening and improving health systems with the goal of creating sustainable, self-sufficient local quality management programs. Quality improvement activities involve clinic staff and consumers with support from program leadership. These structural features are designed to be sustainable even with staff turnover, organizational leadership changes, or political transitions.
Applying a public health approach to quality management, HEALTHQUAL builds capacity at the national, regional and facility-level to support clinical data collection and analysis. We currently partner with twelve ministries of health to develop, enhance and refine systems that improve processes and outcomes of care.
HEALTHQUAL provides training, technical assistance (TA), paper-based tools and software to country programs for both monitoring and documentation of the quality of patient care. Staff and consumer involvement support government-led capacity for the scale-up of HIV treatment and care and advancement of overall population health.